Are you a marketing supremo
or learning the ropes?

Use our Marketing Performance Index to help you understand your strengths and opportunities for improvement

Just answer the following 25 questions to get a view on your marketing approach. Find out if you have covered all the key areas and if not, where you need to focus attention to improve your marketing. Identify areas that you are not expert on, or are outside your comfort zone?

Score yourself on a scale from 0-5 against each statement with:-

  • 0 being “I haven’t done this at all”
  • 5 being “I have done this to a very high standard”

Improving your score for every one of these statements should enable you to improve your marketing effectiveness and your business performance.

Marketing Performance Areas

Purpose

I have a clear purpose and vision for my business

0 1 2 3 4 5

I have business objectives that are specific, measurable, achievable, relevant & timely

0 1 2 3 4 5

My company is structured and organised to carry out effective marketing

0 1 2 3 4 5

I have strong marketing expertise within the company (or it’s key advisors)

0 1 2 3 4 5

I have an effective marketing planning process that maximises profits by identifying, attracting and keeping valuable customers

0 1 2 3 4 5


Market segment or niche

I have identified a valuable market opportunity that I could “own”

0 1 2 3 4 5

I clearly understand my market size and its future potential?

0 1 2 3 4 5

I monitor my key competitors?

0 1 2 3 4 5

I have a definition that effectively describes my target customer groups, especially the high value ones?

0 1 2 3 4 5

My strong understanding of my target customer groups needs, desires & requirements has driven the development of my solutions, benefits and features

0 1 2 3 4 5


Core message

I have developed a simple and powerful core message that is focused on solving the customer’s problem

0 1 2 3 4 5

It is as clear and concise as it could be

0 1 2 3 4 5

Is it distinctive from the competition

0 1 2 3 4 5

The benefits and features are compelling for my target customer groups, especially the high value ones

0 1 2 3 4 5

It works equally well to: attract new customers: get existing customers to buy more; & to keep customers for longer

0 1 2 3 4 5


Marketing communications

My core message cost effectively reaches my target customer groups

0 1 2 3 4 5

My communications have real impact and attract customers to come to me

0 1 2 3 4 5

They generate high repeat sales

0 1 2 3 4 5

They encourage high levels of referrals

0 1 2 3 4 5

I am making the best use of the marketing communication options available (e.g. advertising, direct marketing, publicity marketing, networking, seminars, public speaking, newsletters, customer magazines, web marketing)

0 1 2 3 4 5


Sales conversion system

I have a marketing and sales system that converts a high percentage of sales prospects to customers

0 1 2 3 4 5

I use new technology systems to automate the process and to capture vital data

0 1 2 3 4 5

My system enables me to evaluate the performance of each step or activity and for different customer groups or channels

0 1 2 3 4 5

I can accurately forecast future sales and profits

0 1 2 3 4 5

I can determine which marketing activities give me the best results (highest profits) for each £ spent?

0 1 2 3 4 5